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InnSeason Resorts Chooses Inntopia Call Center Technology for its Reservation Center. Stowe, VT - June 15, 2006 -- Sterling Valley Systems, Inc., operators of Inntopia, announces that InnSeason Resorts™, a hospitality and resort ownership brand, based on Cape Cod (MA), has selected Inntopia.CRS for its central reservation system. InnSeason Resorts, currently one of the regions largest privately owned resort development companies, provides over 20,000 customers with ownership opportunities, and manages over 220,000 lodging nights each year across nine hotel, timeshare and condominium properties in New England, is in the process of upgrading it’s website and reservation systems. "This is an important step in the execution of our strategic plan to expand services to full travel fulfillment," states Paul Carney, InnSeason Vice President of Resort Services. "It is important that our technology keeps pace with our ongoing development so that we may provide owners and prospects with the level of service expected in the competitive travel market." With 3 call centers, and a variety of resorts throughout New England a truly robust and flexible solution was required to process reservations, and build package plans on line by guests and agents. Inntopia.CRS is a hosted, browser-based model that integrates the call center seamlessly with Internet reservations at the reservation center allowing for greater distribution of inventory and more accurate reporting and revenue projection. Carney adds "We chose Inntopia after an extensive search of the leading software solutions. The flexibility it offers will allow us to be very consumer friendly. Currently, we offer a variety of packages at our 6 resorts, which are pre-packaged with very specific components. Inntopia’s P2P program will enable our system to let the consumer create and book their own vacation components, a virtual vacation shopping cart. On our revitalized web site, launching this summer, guests will be able to choose their activities before they arrive and have the tickets waiting at our Front Desks! Inntopia is working with us on several new initiatives as well, including air travel (which they already offer) and a full interface into our property management system." "We are particularly enthused about this relationship because of InnSeason Resorts well deserved reputation for coupling cutting edge technology with traditional New England hospitality" says Trevor Crist CEO of Inntopia. "InnSeason’s ability to present the consumer with the choice of a traditional or a partial ownership vacation creates an opportunity for both of our organizations that we are eager to embrace". Inntopia is an innovative travel technology company that provides its partners with fully integrated advanced reservation solutions including a robust and flexible CRS, a dynamic packaging and pricing booking engine and a powerful supplier extranet with both PMS and GDS interfaces. Inntopia users include central reservation agencies, destination marketing organizations, resort associations, property management companies and tour operators. Inntopia is owned by Sterling Valley Systems Inc., located in Stowe, Vermont. InnSeason Resorts™, is a regional brand of resorts that combine the marketing resources of Curran Management Services and its founder, William E. Billy Curran, president and CEO; and the development and operations expertise of Dennis M. Ducharme, RRP, managing partner. InnSeason Resorts™ provides professional property management services to its resorts and affiliates, with locations stretching from the beaches of Massachusetts’ Cape Cod and coastal Maine, to the mountains of New Hampshire and Western Maine. InnSeason Resorts, "The Northeast ExperienceTM", include: InnSeason Resorts Pollard Brook and InnSeason Resorts South Mountain, Lincoln (NH); InnSeason Resorts Falls at Ogunquit (ME) and InnSeason Resorts Captains Quarters, InnSeason Resorts Surfside, and InnSeason Resorts HarborWalk all in Falmouth (MA). The Mountainview Resort, Jackman (ME), is managed by InnSeason Management, Inc. For more information, go to www.innseason.com or call 1-866 8-SEASON. Contact: Jim Lilly Sterling Valley Systems, Inc 802.253.2905 x122 Contact |
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