Meeting Agenda - Wednesday, May 13 and Thursday, May 14

General Sessions
General Session (All)
Presented by: Trevor Crist
Review of goals, infrastructure update and what's new.

General Session (All)
Presented by: K.C. Chambers
Introduction to Wikitopia and action taken from Customer Satisfaction Survey feedback.

Breakout Sessions
Accounting Setup & Trouble shooting (Back Office Track)
Lead By: Hauyin Leung
A review of set-up options and common accounting issues.

Lead nurturing and email marketing (Marketing Track)
Presented by: Jason Goss, Internet Honey
Learn how to capture leads and develop an interactive marketing map.

AR/AP & Reporting (Back Office Track)
Lead By: Holly Baker and Jules Hickory
Overview of the Inntopia.CRS AR/AP tab with a focus on new reports. Report Defintions

Inntopia/Google Analytics: Tracking from Source to Conversion (Marketing Track)
Presented by: Steve Butcher, Vickery Hill
Best practices for Google conversion tracking with Inntopia.

Never drive without a dashboard (Marketing Track)
Presented by: Lawrence and Shiller
Pull data into a central web application for a clear picture of sales and marketing efforts.

Round Tables
New feature review Part 1 (Agent Track)
Lead by: Inntopia Account Mangers and Trevor Crist
Open discussion of new features since User Group 2008

New feature review Part 2 (Agent Track)
Lead by: Inntopia Account Mangers and Trevor Crist
Open discussion of new features since User Group 2008

Accounting Round Table (Back Office Track)
Lead by: Lisa Prive and Dave Borgendale
Help us help you by understanding your closing process.

Interface overview: CSA Case Study (Back Office Track)
Presented by: Mark Altman, CSA Insurance & John Spencer
Learn the basics of interfacing between two software systems.

Website/Inntopia integration Best Practices, Part 1 (Marketing Track)
Presented by: A panel of sponsors and Inntopia staff.
Open forum to discuss Inntopia integration to your web site.

Website/Inntopia integration Best Practices, Part 2 (Marketing Track)
Presented by: A panel of sponsors and Inntopia staff.
Continuation of open forum to discuss Inntopia integration to your web site.

Open Topic
Presented by: TBD